You take care of patients. We'll make sure there's always a next one.

Yes. DentalBase connects to Dentrix (all editions), Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Dolphin, PracticeWorks, SoftDent and DSN, and practices already using NexHealth connect too. If yours isn't on that list, ask us. It's usually a yes, and we'll check before we promise.

No. Your practice software stays the source of truth. Nobody moves their data or learns a second system. We connect to what you already run, once, and from then on every DentalBase product sees the same patient, the same schedule and the same fees. You keep working the way you work.

The appointment still gets booked. DentiVoice keeps answering, holds the booking and writes it into your schedule the moment your system is back, so nobody finds out on Monday. The same goes for anything else waiting to be written back: DentalBase keeps working while your software is down and catches everything up when it returns.

As fast as your practice software allows. Bookings are written back the moment a call ends, where your system supports it. Some systems update overnight by design. That is their design, not our limitation, and we'll tell you which kind yours is before you sign, so a schedule that catches up in the morning is never a surprise.

It hands the patient to a person. DentiVoice transfers on rules you set, by topic, time of day or who is calling, and leaves a note explaining why, so your team picks up with the context. If nobody can take the call, the call's summary lands on the patient's record for your team to follow up.

You do. Rules, hours and offers are set by you and can change at any time. Your scheduling rules are configured during setup and applied to every booking. DentiReach outreach follows your contact policy, with opt-outs, quiet hours and consent enforced automatically, so no patient is contacted more often than you allow. Nothing changes without you.

Yes, and we'd rather show the controls than wave the word. A business associate agreement is signed before any patient information moves. Every access to patient data is logged and auditable. Data is encrypted, administrators sign in with two-factor, each practice is walled off from every other, and every supplier signs an agreement before touching patient information.

It depends on your practice software and which products you switch on; we'll tell you at the demo what it usually takes. You fill in a guided form at your own pace, and it saves as you go. Where your software can tell us, your team and appointment types come across. A named customer success manager runs the rest.

It depends on your practice size, how many locations you run and which products you start with, so there isn't one rate card to publish. Ask at the demo: you bring your numbers, we show you what the platform would do with them, and you leave with a quote for your practice, not an average.

No. Each product works on its own. Start with the problem that costs you most: calls nobody can answer, treatment that was accepted and never scheduled, or marketing nobody can measure. Because every product shares one patient record and one connection to your PMS, adding another later doesn't mean another integration.