DentiVoiceAI Receptionist
You take care of patients. We'll make sure there's always a next one.
Never miss a patient. Every call, text and chat, answered and scheduled.
DentiVoice answers at any hour and books directly into your PMS, following your scheduling rules. A patient who texts tonight and calls tomorrow is handled as one conversation.
Integrated with your PMS
Chart · Schedule · Fees
Records, appointments and fees; every booking written back.
- Dentrix
- Dentrix Ascend
- Eaglesoft
- Open Dental
- Denticon
- and more
Three problems it solves
Reclaim front-desk time
Less time on the phone, more time with the patients in front of them, and time to follow up on high-value treatment.
Ad spend that converts
Every call from your advertising is answered and booked, at any hour, so your marketing budget produces appointments, not missed calls.
No call goes unanswered
Lunch, evenings, a second line, the weekend: every call is answered, booked and attached to the correct patient record.
From first ring to the chair
Patient reaches out
By phone, text or web chat, any hour.
Answered naturally
A real conversation, not a phone menu.
Booked in your PMS
Scheduled while still on the call.
Forms and reminders
Sent before the call ends.
In the chair
One record across every channel.
The most capable AI receptionist
However your practice schedules, DentiVoice books it your way.
- Booked by DentiVoice
- Your team
- Held
Scroll the board sideways to see all four operatories.
Your scheduling rules are configured during setup and applied to every booking. Six common examples:
- 1Block schedulingWatch it run — Block scheduling in the simulation below
- 2Two chairs, one doctorWatch it run — Two chairs, one doctor in the simulation below
- 3Staggered hygieneWatch it run — Staggered hygiene in the simulation below
- 4Reserved slotsWatch it run — Reserved slots in the simulation below
- 5Covering doctorWatch it run — Covering doctor in the simulation below
- 6Family blocksWatch it run — Family blocks in the simulation below
Real time, down to the appointment color. DentiVoice reads your schedule live and writes each booking back the moment the call ends, using the appointment type, provider and color your team would select, where your software supports it. Some systems update overnight by design, and we'll tell you which kind yours is.
Calls a senior front desk would get right.Watch DentiVoice get them right.
Each one plays on a simulated schedule: the call on the left, the operatory grid on the right. The slots a rookie would take are rejected; the right one is placed. Pick a scenario, or let it run.
Tuesday, 9:15 AM. Recare call.
“Can I get a cleaning this week? Mornings work best.”
A cleaning is two people's time
60 minutes with the hygienist, plus a 10 minute check from Dr. Patel while she polishes
Finds where the check can land
9:30 fails. Dr. Patel would still be with his own patient right when the check comes due
Places both sides
Cleaning at 10:30. The check drops in at 11:10, the first minute he can step away
The check lands while she polishes
Schedule · Tuesday, June 10
Dr. Patel
OP 1
Hygiene 1
OP 3
Hygiene 2
OP 4
Crown prep
R. Alvarez
Composite
T. Nguyen
Crown prep
W. Osei
Prophy
M. Okafor
Prophy
J. Whitfield
Prophy
D. Rossi
SRP · 2 quads
K. Brooks
Prophy
Sofia R. · recare
Simulated schedule. On a real call this writes straight into your PMS.
Your schedule, your rules. We'll run them live at the demo.
Book a Free DemoWhat it handles
Six front-desk jobs, at any hour.
24/7 answering
After hours and overflow.
Calls, texts, chat
Whichever channel they use.
Live PMS booking
Sees your real openings.
Insurance checks
New patients verified.
Cancellation refill
Waitlist fills the gaps.
Your triage rules
Urgent calls, your rules.
- Speaks nine languages on the phone: English, Spanish, French, Mandarin, Vietnamese, Korean, Arabic, Portuguese and Russian.
- If your software goes down, the booking still happens. It is held and written the moment the system is back.
- Answers the fifth call at the same time as the first. No busy signal, nobody on hold.
- Recognizes the patient from their number and greets them by name.
Three ways to cover the phones
Your team covers 40 hours a week. Patients call across all 168.
An example office, open Monday to Friday, 8 to 5. Pick how much DentiVoice takes. Change it any time.
Handled with judgment, not a script
Emergencies
Asks your triage questions. Pain goes to your emergency block or on-call doctor; the rest is booked for tomorrow.
New patients
Insurance verified, forms sent, booked into a new-patient block. The patient arrives with a complete record in your PMS.
Cancellations
The visit is moved in one step, your cancellation policy is applied, and the open chair is offered to your waitlist.
Hear it, then check it
Call it now.Then ask how we know it works.
Call Bella, the DentiVoice demo receptionist, and ask what a patient would ask. Nothing you book is real.
Call our AI receptionist
Try asking Bella about:
How do you know it works?
Every call is reviewed by a person
Every DentiVoice call is recorded, with the patient told at the start, then transcribed and reviewed by someone on our Call Quality team. Not a sample. Every call.
Every release is tested as a patient
Before a change goes live, an AI that plays the patient phones our own receptionist on a real line, and we listen to how it did.
Patients are always told that the call is recorded.
We don't claim it never makes a mistake. We claim that every call is heard by a person, so a mistake is caught and corrected, not buried.
Your team's calls are coached by DentiMetrics. See Coach on DentiMetrics
When it can't help, it hands the patient to a person and leaves a note explaining why.
Transferred to your front desk · Tue 10:42 AM
- Caller
- Returning patient · recognized by number
- Language
- Spanish
- Why it transferred
- Wants to ask Dr. Miller about yesterday's extraction. A clinical question, so DentiVoice handed it to a person.
- Summary
- No pain, no swelling. Asked whether some bleeding the morning after is normal. Prefers a call back from the doctor before 3 PM.
- Tone
- Calm, a little worried
Recording, transcript and summary saved to the patient's record
Alongside your team
Not instead of your front desk. With it.
What your team already does well, what changes when DentiVoice answers beside them, and what a generic AI phone agent cannot see without your PMS.
Desk is your front desk alone · + DentiVoice is your team with DentiVoice · Generic is a generic AI phone agent.
"Generic AI phone agent" describes general-purpose AI answering tools without a dental PMS integration. We have not tested any named product; capabilities vary by vendor, so check their specifics.
Where DentiVoice hands off
Where it hands off
Your phones, your texts and your AI receptionist, on one system. When DentiVoice transfers a call to a person, it includes a note explaining why. When a DentiReach patient calls back on a Saturday, DentiVoice answers.
Book a demo
Have a scheduling rule you think we can't handle? Bring it to the demo. We'll run it on your schedule, live.
Estimate what missed calls cost youAt the demo
- Live, not slides
- Your numbers, not averages
- Answers, not a pitch
“Nothing that I've done in my seven years as an owner has had this much of an impact.”
What you can hold us to
HIPAA compliant
Every access to patient data is logged and auditable. Data is encrypted, access is controlled by role, administrators use two-factor authentication, each practice is walled off from every other, and agreements are signed before any data moves.
Integrates with your PMS
Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Denticon and more.
You stay in control
Rules, scripts and hours are set by you and can change at any time.
Before you book a demo
Questions dentists ask about DentiVoice
Short answers. Longer ones at the demo.
DentiVoice books directly into Dentrix (all editions), Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Dolphin, PracticeWorks, SoftDent and DSN. Practices that use NexHealth connect too. It reads your real openings and writes each booking back with the appointment type, provider and color your team would choose, where your system supports live updates.
It hands the patient to a person and leaves a note explaining why. Transfers follow rules you set, by topic, by time of day or by who is calling, and it can reach a specific extension behind your own phone menu while the patient still sees your practice's number. The note is on the record when your team picks up.
The booking still happens. DentiVoice takes the appointment, holds it, and writes it into your PMS the moment your system is back, so nobody finds out on Monday that the weekend's callers were never booked. Your team does not re-key anything; the catch-up happens on our side, not at your front desk.
You do. During setup we learn how your office schedules: block scheduling, reserved slots, staggered hygiene, covering doctors, family blocks, triage questions, hours and greeting. Those rules are applied to every booking. Rules, scripts and hours are set by you and can change at any time; your dedicated customer success manager makes the change with you.
Yes, and we would rather show the controls than the badge. Every access to patient data is logged and auditable. Data is encrypted, access is role-controlled, administrators use two-factor authentication, each practice is walled off from every other by design, and agreements are signed before any patient data moves. The details are on our security page.
Setup starts with onboarding, where we capture your providers, hours, scheduling rules, the insurance plans you accept, your triage questions and the greeting you want. Our team connects your PMS and your phones, and you get a dedicated customer success manager: direct access, no queue. The timeline for your setup is confirmed at the demo.
We quote each practice at the demo rather than publish a number that fits nobody. Bring your hours and the coverage you want: after-hours only, after-hours and overflow, or full coverage. Run your call volume through the AI receptionist ROI calculator first and bring the result. You leave the demo with a price for your office.
No. It covers the calls your team cannot take and hands the rest to them on purpose. In after-hours mode your team takes every call during business hours. In overflow mode it steps in at lunch or when the line is busy. Even in full coverage, your team steps in whenever DentiVoice transfers a call to them.
Nine, on the phone: English, Spanish, French, Mandarin, Vietnamese, Korean, Arabic, Portuguese and Russian. A patient who starts the call in Spanish is answered in Spanish, booked into the same schedule by the same rules, and attached to the same patient record as every other caller.
Yes, with any phone system that forwards calls. You keep your number. In after-hours and overflow modes your phones ring as usual; a call reaches DentiVoice only when the office is closed or nobody picks up. If you would rather have phones, texting and the AI receptionist on one system attached to the chart, that is DentiVoIP.
Have a question that isn't here? Ask it at the demo